Managing Team Fatigue During ERP Testing

The testing phases of ERP implementation — Core, SME, and Volume — are demanding, be alert to a fatigued project team.

The excitement is wearing thin, replaced by frustration and tiredness. Border disputes can cause irritation, each core team member wants to ensure it is easiest for their team and let’s not mention the politics and pressure from beyond the project.

Effective countermeasures include:

Short team-building team building exercise that is constructive, relaxing and maybe gives a chance to talk about how it is going
Remote-working days to reset and refocus
Recognition for milestone achievements
Enforce planned holidays and be ready to backfill the team
Maybe an open day to show the business what has been achieved

Testing quality depends as much on people as it does on systems. Supporting the team’s energy is a core leadership responsibility.

An experienced ERP project manager actively monitors the team’s workload, energy, and dynamics to maintain a healthy, productive environment.